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Case Manager

    • Job Tracking ID: 512690-849385
    • Job Location: Washington DC, DC
    • Job Type: Full-Time/Regular
    • Date Updated: March 16, 2023
    • Starting Date: ASAP
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Job Description:

Earn $64,000  annually, plus 3 weeks vacation, 10 calendar holidays (Includes 1 floating holiday), 24 hours personal time, and up to 80 sick days. 

The Case Manager acts as the centralized point of contact for all UC on their caseload. The main role of the case manager is to conduct home studies and to ensure that each UC receives access to necessary social services in their new location, and is safe, cared for, and reunited with a suitable parent, guardian, or sponsor. Case managers will assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and best practices.


  • Regular hours entail Monday-Friday 9am-5pm
  • Must be available to work afternoons, evenings and weekends required


  • Ensure safety for all youth on caseload
  • Manage a high turn-over caseload
  • Comply with agency and regulatory policies and procedures
  • Coordinate initial intake for each youth
  • Conduct home studies
  • Coordinate and handle an estimated case load of 23 youth at any given time (3 HS and 20 PRS cases)
  • Contact each UC and sponsor within 24 hours of case assignment
  • Conduct safety screenings and mental health assessments
  • Coordinate, schedule, and confirm necessary services for each youth in their location
  • Communicate regularly with the youth and sponsor to address any needs and/or concerns
  • Ensure all assessments, reports, and team case notes are current in the hardcopy file and electronic file
  • Ensure each youth is enrolled and attending school
  • Respond to client emergencies within or outside work hours
  • Travel throughout the region, and potentially outside of the assigned region, to complete home studies and in-person case contacts

Experience and Skills:

  • Bi-lingual - English- Spanish required. All agency documents and records are in English, so English writing proficiency is required. Position itself requires Spanish speaking, writing and reading proficiency
  • Bachelor’s degree in relevant behavioral/social sciences field required
  • Experience conducting home studies according to state requirements required
  • Strong professional writing, particularly for assessment reports, required
  • Knowledge of local community social services required
  • Experience working with immigrant populations required
    • One to three years of progressive experience in case management preferred
    • Child welfare experience and professional licensure strongly preferred
    • Ability to work in a fast-paced environment
      • Strong skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook applications
      • Ability to work well with people from many cultures, non-English speakers, and LGBTQ children
      • Ability to travel extensively, both via ground and air, required
      • Valid driver’s license in a state located within the assigned region
      • Reliable vehicle required

PHYSICAL REQUIREMENTS: Reliable vehicle required

  • Word processing: Including responding to e-mails, composing letters, completing computerized documentation, transcribing minutes for meetings, etc.: This involves sitting at a computer for several hours a day
  • Completing paperwork -Such as copying and stapling
  • Must be able to lift up to 50 pounds
  • Sit/ride in vehicles, busses, subways, trains, planes - public transportation for lengthy periods of time
  • Walk up/down stairs
  • Walk to enter/exit subway and other public transportation
  • Walk several blocks to get to required location


As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.

In accordance with federal, state & local laws, we maintain a drug-free workplace and perform pre-employment drug testing.