Case Planner - FFC

    • Job Tracking ID: 512690-787258
    • Job Location: Bronx, NY
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: August 26, 2021
    • Years of Experience: Not Applicable
    • Starting Date: ASAP
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Job Description:

Under the supervision of the Assistant Director of Case Planning, the Case Planner will provide and coordinate excellent quality care and healing to Cayuga Center’s children and ensures that every one of the children on the caseload is living with a nurturing, safe, and permanent family as quickly as possible.This staff member will maintain professionalism in all areas, including confidentiality.


  • Regular hours entail 9:00am - 5:00pm, Monday through Friday
  • Must be able to flex schedule to meet program needs


  • Recognizes that each child, parent and foster parent has strengths and is able to change
  • Creates service plans for families and children that are inclusive of stakeholders’ input
  • Ensures that children are safe and well cared for in the foster home through development and maintenance of a positive working relationship with the child and foster parents
  • Maintains regular contact with child/foster parent, and immediate response to early signs of disruption
  • Gauges parents' progress in achieving service goals through careful observation of parent/child interaction at visits, feedback from other service providers, home visits and interviews. Works with families to adapt service plan throughout the life of the case
  • Explores kinship resources for all children
  • Ensures that each child is meaningfully engaged in their education
  • Ensures that each child is progressing toward permanency with the goal of achieving permanency within a year
  • Works collaboratively and communicates clearly and respectfully with colleagues, families, and other service providers. Ensures full and timely written and verbal communication with families, colleagues, ACS, B2H, and other stakeholders on case developments
  • Supervises family/sibling visits both at the agency and off-site
  • Writes timely, clear and concise progress notes, FASPs, Permanency Hearing Reports and other documents as required
  • Attends weekly supervision meetings to report on cases and presents for discussion any problems, difficulties or unresolved issues
  • Participates in staff meetings, seminars and trainings: maintains and applies a current knowledge of internal and external regulations and policies applicable to foster care
  • Attends & plays an active role in Family Team Conferences (FTC’s), 20 Day Conferences &
  • Attends Parent-to-Parent Conferences
  • Regularly appears in Family Court hearings related to the children and families served
  • Responds to client emergencies within or outside work hours

Experience and Skills:

  • Bachelor’s degree required, MSW strongly preferred
  • NYC ACS or private agency child welfare experience required
  • Ability to manage multiple deadlines
  • Ability to remain calm and composed under stress to manage crisis situations
  • Excellent oral and written communication skills
  • Experience with Microsoft and CONNECTIONS
  • Familiarity with ACS, OCFS, OMRDD, OMH, and other relevant municipal and state agencies
  • Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQ children
  • Willingness to travel within the 5 boroughs of New York City
  • Valid NYS Driver’s License required
  • Vehicle required: Must be safe and dependable


  • Word processing: Including responding to e-mails, composing letters, completing computerized documentation, transcribing minutes for meetings, involves sitting at a computer for several hours a day
  • Completing paperwork -Such as copying, stapling
  • Must be able to lift up to 50 pounds
  • Sit/ride in vehicles, busses, subways, trains - public transportation for lengthy periods of time
  • Walk to enter/exit subway and other public transportation
  • Walk several blocks to get to required location


As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.

We maintain a drug-free workplace and perform pre-employment drug testing.