Care Manager - Albany

    • Job Tracking ID: 512690-787246
    • Job Location: Albany, NY
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: August 26, 2021
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:

This position will provide outreach and enrollment services to children presumed to meet eligibility requirements of New York State’s Children’s Health Home program within Albany and surrounding counties. They will gather assessments and enter documentation that confirms eligibility and identifies areas requiring support services. Care Manager will work with children, families and service providers to create a comprehensive Plan of Health Care and identify additional service providers as necessary. The position will coordinate the continuing involvement of families and service providers in the execution of the plan.


  • Regular hours entail Monday - Friday with flexibility for families. Rotating on call responsibilities will be required.


  • Document all case activity, including outreach, consent development and assessment, plan development, client progress and transition arrangements.
  • Administer CANS-NY, updating periodically.
  • Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate.
  • Convene and conduct quarterly meetings to review progress, update POCs and confirm continuing client eligibility.
  • Provide education to family and children concerning the nature and desired effects of services, along with information concerning conditions being treated.
  • Assist family and children in acquisition and maintenance of public benefits e.g. financial, educational and social services.
  • Provide Health Home services for children with low to high acuity needs, including up to two services per month, with at least one of those services being conducted face to face.
  • Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate.
  • Ability to travel to multiple surrounding counties to meet with clients and families.

Experience and Skills:

  • Bachelor’s degree with a minimum of two years’ experience
  • Master’s degree with a minimum of one-year experience
  • Registered Nurse with a minimum of two years’ experience
  • Relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, primary health care or social services
  • Experience coordinating and participating in team settings
  • Ability to deliver family-driven, youth-guided services
  • Vehicle and valid NYS driver’s license required


As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.

We maintain a drug-free workplace and perform pre-employment drug testing