Medical Secretary

    • Job Tracking ID: 512690-782371
    • Job Location: Bronx, NY
    • Job Level: Any
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: July 21, 2021
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:

To provide administrative support and clerical services to agency program director and health office nursing staff and perform other clerical duties as assigned.


  • Regular hours entail 9:00am - 5:00pm, Monday - Friday
  • Must be flexible to meet program needs


  • As the "first point of contact" for individuals seeking assistance from the Health Office, must project a professional, friendly and helpful presence responding to "assistance request phone calls" along with responding to "door" assistance in a positive and respectful manner
  • Schedule all medical appointments for youth, staff and foster parents as directed by agency nursing staff, HR, and Family Nurse Practitioner
  • Schedule all psychiatric appointments for youth as directed by Psychiatric Nurse Practitioner
  • Coordinate appointment scheduling for both FNP and NPP using Gmail Calendar
  • Assist in scheduling meeting requests and assist in the development of department meeting agenda through collaboration with Medical Office Manager
  • Keep meeting minutes for department staff meeting
  • Process referrals to outside providers under the direction of FNP/NPP, including appointment scheduling and proper notifications to other departments
  • Complete consult notes as assigned
  • Maintain client files upon placement and discharge, including but not limited to, filing, coping, faxing, and data entry as assigned
  • Word processing of correspondence, reports, etc.
  • Transcription of all psychiatric dictation
  • Assist with organizational and clerical duties
  • Serve as back up to receptionist for agency including responding to "assistance request phone calls" along with responding to door assistance in a positive and respectful manner
  • Provide secretarial support and support the Health Office staff

Experience and Skills:

  • High school diploma required, Associates degree preferred
  • Two years’ office experience required, medical office experience preferred
  • Knowledge of medical office environment, workflow, and terminology
  • Strong knowledge and experience of working with Microsoft Outlook, Excel and Word
  • Excellent typing skills
  • Ability to multitask within a fast paced medical office setting
  • Ability to work independently and in collaboration with agency healthcare providers and nursing support staff
  • Excellent communication and proven human relations skills
  • Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQ children
  • Bi-lingual - English-Spanish required. All agency documents and records are in English, so English writing proficiency required. Position itself requires Spanish speaking, writing, and reading proficiency
  • Valid NYS Driver’s License
  • Ability to travel to all agency locations


  • Word processing: Including responding to e-mails, composing letters, completing computerized documentation, transcribing minutes for meetings, etc.: This involves sitting at a computer for a minimum of 5 hours and could be up to 7 hours a day
  • Completing paperwork -Such as copying and stapling
  • Answering phones, processing mail, filing, lifting packages
  • Walking up/down stairs


As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.

We maintain a drug-free workplace and perform pre-employment drug testing.