Computer Technician

    • Job Tracking ID: 512690-707818
    • Job Location: Bronx, NY
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: October 18, 2019
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:


Under the supervision of the Support Supervisor of IT, the Computer Technician provides technical support, troubleshooting, repairs, and installations of computer equipment to all staff. This staff member will maintain professionalism in all areas, including confidentiality


  • Assist in the execution of construction projects to install computer hardware, software, wiring and equipment
  • Install, support, and maintain information systems and network software on a wide area network. This includes Windows 7 (32 and 64-bit) workstations and laptops, MS Office 2003 to 2010, and other business hardware and software
  • Run and terminate infrastructure cabling between workstations and communication closets
  • Build and maintain desktop images, deploy images and applications using multiple methodologies
  • Create and implement Group Policy Objects in Active Directory to manage applications and resources
  • Maintain printers, copiers, and other peripherals as needed
  • Travel to other agency locations as required
  • Perform off-hours maintenance as needed
  • Monitor and maintain agency Help Desk system
  • Review, analyze and recommend new technologies, upgrades to existing technologies, and enhancements to service on an ongoing basis
  • Complete work orders as assigned in a professional and timely manner
  • Participate in On-call rotation
  • Attend required training
  • Read required books
  • Responsible for complying with HIPAA rules and regulations
  • Perform other duties as requested by your immediate supervisor or the Chief Executive Officer

Experience and Skills:

  • High School diploma and two years of technical experience including A+ and/or Network+ Certification or Associate Degree in Information Technology and/or demonstrated skills in the following areas:
  • Latest version of Microsoft Windows Operating System
  • Knowledge of internal and external computer components
  • Basic networking skills
  • Excellent and proven communication and human relations skills
  • Ability to work effectively in a team context
  • Ability to handle confidential material in a responsible manner * Valid NYS Driver’s License


  • Regular hours are 9am - 5pm, Monday - Friday.

  • Must be flexible to meet program needs.

  • On-call duties as assigned


As a full time benefits eligible position, staff are eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits. We maintain a drug-free workplace and perform pre-employment drug testing