TFFC ACS Case Planner

    • Job Tracking ID: 512690-668842
    • Job Location: Bronx, NY
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: February 07, 2019
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

Provides and coordinates excellent quality care and healing to Cayuga Center’s children and ensures that every one of the children on the caseload is living with a nurturing, safe, and permanent family as quickly as possible.


  • Regular hours entail 9:00am-5:00pm, Monday - Friday, must be flexible to meet program needs


  • Recognizes that each child, parent and foster parent has strengths and is able to change

  • Creates service plans for families and children that are inclusive of stakeholders’ input

  • Ensures that children are safe and well cared for in the foster home through development and maintenance of a positive working relationship with the child and foster parents

  • Maintains regular contact with child/foster parent, and immediate response to early signs of disruption

  • Gauges parents' progress in achieving service goals through careful observation of parent/child interaction at visits, feedback from other service providers,home visits and interviews. Works with families to adapt service plan throughout the life of the case

  • Explores kinship resources for all children

  • Ensures that each child is meaningfully engaged in their education

  • Ensures that each child is progressing toward permanency with the goal of achieving permanency within a year

  • Works collaboratively and communicates clearly and respectfully with colleagues, families, and other service providers. Ensures full and timely written and verbal communication with families, colleagues, ACS, B2H, and other stakeholders on case developments

  • Supervises family/sibling visits both at the agency and off site

  • Writes timely, clear and concise progress notes, FASPs, Permanency Hearing Reports and other documents as required

  • Attends weekly supervision meetings to report on cases and presents for discussion any problems, difficulties or unresolved issues

  • Participates in staff meetings, seminar and training: maintains and applies a current knowledge of internal and external regulations and policies to applicable foster care

  • Attends & plays an active role in Family Team Conferences (FTC’s), 20 Day Conferences & Parent to Parent Conferences

  • Regularly appears in Family Court hearings related to the children and families served

  • Responds to client emergencies within or outside work hours

Experience and Skills:

  • B.A. and B.S. in Human Services, Social work or related field required

  • NYC ACS or private agency child welfare experience required

  • Ability to manage multiple deadlines

  • Ability to remain calm and composed under stress to manage crisis situations

  • Ability to work with diverse populations

  • Excellent oral and written communication skills

  • Experience with Microsoft and CONNECTIONS

  • Familiarity with ACS, OCFS, OMRDD, OMH, and other relevant municipal and state agencies

  • Willingness to travel within the 5 boroughs of New York City

  • Valid NYS Driver’s License Required


  • Time off - Including 2 week’s annual vacation to start; 8 hours sick time per month; 10 Holidays; 24 hours of Personal Time and opportunity to earn time off
  • Affordable Medical, Dental, Life & Retirement benefits also offered.

We maintain a drug-free workplace and perform pre-employment drug testing.

Cayuga Centers is committed to providing innovative services in partnership with our clients so they can reclaim their lives and experience success. Our staff members play a key role in forming these partnerships. We actively seek a culturally diverse staff who will partner with us and our clients in our programs and operations. We are an Equal Opportunity Employer. Whenever possible we promote from within, so apply for a position and begin your career in Human Services.