Intake Worker

    • Job Tracking ID: 512690-648271
    • Job Location: Bronx, NY
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: 2 year degree
    • Job Type: Full-Time/Regular
    • Date Updated: September 07, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:

SUMMARY OF RESPONSIBILITIES:This position is responsible for managing and coordinating Office of Refugee and Resettlement admissions for New York City location.

HOURS PER WEEK:This is a full-time position.Hours vary.


  • Ensure minor’s names and Alien numbers are correct upon admission.
  • Confirm all Foster Parents Placements upon minor admission.
  • Prepare/Order Food (including utensils) for minors upon admission.
  • Prepare STRIDE folders.
  • Ensure Medical/ RX/Pre Authorization forms and medical information brochure are complete with minor demographics.
  • Provide Orientation and Presentation Signature.
  • Provide Child Abuse and Neglect workshop. Ensure Child Abuse and Neglect form are filled completely.
  • Provide Pre-Workshop on sexual abuse, sexual assault, and provide ORR PSA hotline number.
  • Provide a mini tour of site.
  • Collect Clothing Inventory upon admission and document in ORR forms.
  • Provide Clothing Given Upon Placement.
  • Provide and explain weekly activity schedule.
  • Pre-Prepare Inventory Bags for all minors.
  • Collect manifesto sheet/DRO packets and review.
  • Ensure ORR regulated Property Check and placed in safe.
  • Ensure UAC portal admission is completed for each minor.
  • Ensure Initial assessment in UAC portal is complete.
  • Facilitate FP orientation and minor introductions.
  • Provide email to UAC team upon completion of each intake.
  • Provide daily inventory count of clothing and supply usage during intake.
  • Attend required training.
  • Read required books.
  • Responsible for having awkward conversations.
  • Responsible for maintaining the privacy and confidentiality of Protected Health Information of service recipients in any form (e.g., computer access, conversation, document) during and surviving the termination, expiration or cancellation of employment/association with CC.
  • Responsible for complying with rules and regulations governing access to Protected Health Information under HIPAA. Access to Protected Health Information is limited to the extent required to perform responsibilities effectively and efficiently. No access will be permitted unnecessarily. The essential job functions as described, herein, dictate the level of access, use, and disclosure of confidential information.
  • Perform other duties as requested by your immediate supervisor or the Chief Executive Officer.
  • Responds in a positive and respectful manner to diversity, among the agency’s service population and staff.

Experience and Skills:

  1. Associates or Bachelor’s Degree in Liberal Arts experience, or an equivalent combination of education and experience.

  2. Experience working in a busy human services office- strongly preferred.

  3. Strong communication and organizational skills and ability to handle numerous tasks - required.

  4. Strong skills in Microsoft Office required.

  5. Knowledge of clerical and office procedures.

  6. Bilingual- English / Spanish required.

  7. Good knowledge of English, grammar, spelling, and punctuation.

  8. Good proofreading and editing skills.

  9. Ability to handle confidential material in a responsible manner.

  10. Ability to work effectively in a team context.

  11. Demonstrated ability to perform duties with minimal supervision and to exercise greater judgment.

  12. Ability to travel to other agency locations as required.

  13. Possess the knowledge, attitude, and skills needed to appreciate and encourage diversity including:

  • The ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face;

  • A strong positive conviction about the capacity of people to grow and change;

  • The ability to work in partnership with other team members; and

  • The ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.

Cayuga Centers is committed to providing innovative services in partnership with our clients so they can reclaim their lives and experience success. Our staff members play a key role in forming these partnerships. We actively seek a culturally diverse staff who will partner with us and our clients in our programs and operations. We are an Equal Opportunity Employer. Whenever possible we promote from within, so apply for a position and begin your career in Human Services.


As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.