Computer Technician

    • Job Tracking ID: 512690-603616
    • Job Location: Auburn, NY
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: January 04, 2018
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

SUMMARY OF RESPONSIBILITIES:

Under the supervision of the Director of Information Technology, provides technical support, troubleshooting, repairs, and installations of computer equipment to all staff.

FUNCTIONS:

  • Assist in the execution of construction projects to install computer hardware, software, wiring and equipment.

  • Install, support, and maintain information systems and network software on a wide area network. This includes Windows 7 (32 and 64-bit) workstations and laptops, MS Office 2003 to 2010, and other business hardware and software.

  • Run and terminate infrastructure cabling between workstations and communication closets.

  • Build and maintain desktop images, deploy images and applications using multiple methodologies.

  • Create and implement Group Policy Objects in Active Directory to manage applications and resources.

  • Maintain printers, copiers, and other peripherals as needed.

  • Travel to other agency locations as required.

  • Perform off-hours maintenance as needed.

  • Monitor and maintain agency Help Desk system.

  • Review, analyze and recommend new technologies, upgrades to existing technologies, and enhancements to service on an ongoing basis.

  • Complete work orders as assigned in a professional and timely manner.

  • Participate in On-call rotation.

  • Attend required training.

  • Read required books.

  • Responsible for complying with HIPAA rules and regulations.

  • Perform other duties as requested by your immediate supervisor or the Chief Executive Officer.

Experience and Skills:

  • High School diploma and two years of technical experience including A+ and/or Network+ Certification or Associate Degree in Information Technology and/or demonstrated skills in the following areas:

  • Latest version of Microsoft Windows Operating System.

  • Knowledge of internal and external computer components.

  • Basic networking skills

  • Excellent and proven communication and human relations skills.

  • Ability to work effectively in a team context.

  • Ability to handle confidential material in a responsible manner.

  • Valid NYS Driver’s License.

  • Vehicle required: Must be safe and dependable.

HOURS PER WEEK: Exempt.

  • Regular hours are 9am - 5pm, Monday - Friday. Must be flexible to meet program needs.

  • On-call duties as assigned

Benefits

As a full time benefits eligible position, staff are eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.