Assistant Director Case Planning

    • Job Tracking ID: 512690-600864
    • Job Location: Bronx, NY
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: March 14, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:

SUMMARY OF RESPONSIBILITIES:To assist the Director of Case Planning in the supervision of Case Planners working within all NYC locations. Will audit the quality of the case planning procedures to ensure consistent and high quality services for all youth


  • Coordinate and oversee each youth’s assessment, individual service plan, family reunification, and discharge.
  • Train, supervise, and lead up to 12 Case Planners at a given time.
  • Submit daily required reports.
  • Carry a small caseload (as assigned).
  • Responsible for case management services for youth
  • Ensure all services provided to each youth are properly documented in each case file
  • Manage daily operations of Case Planners
  • Coordinate training and supervision of Case Planners
  • Respond to client emergencies within or outside work hours
  • Coordinate initial intake requirements with Clinicians, Case Planners, and other staff as needed.
  • Provide weekly supervision to each Case Planner
  • Participate in weekly staffing meetings with Clinicians, Case Planner and other ACS staff.
  • Attend required training.
  • Read required books.
  • Responsible for complying with rules and regulations governing access to Protected Health Information under HIPAA. Access to Protected Health Information is limited to the extent required to perform responsibilities effectively and efficiently. No access will be permitted unnecessarily. These essential job functions dictate the level of access, use, and disclosure of confidential information.
  • Perform other duties as requested by your immediate supervisor or the Chief Executive Officer.


  • Regular hours entail 9:00am - 5:00pm, Monday - Friday. Must be flexible to meet program needs. Evenings and weekends may be required

Experience and Skills:

  • MSW or equivalent human services degree required
  • Two years of progressive experience supervising staff and case management experience – strongly preferred
  • NYC ACS or private agency child welfare experience required
  • Familiarity with OCFS, OMRDD, OMH, and other relevant municipal and state agencies
  • Strong skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook applications
  • Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQ children. 
  • Willingness to travel within the 5 boroughs of New York City
  • NYS Driver’s License preferred.
  • Ability to travel to other agency locations as required.


  • Word processing: Including responding to e-mails, composing letters, completing computerized documentation, transcribing minutes for meetings, etc.: This involves sitting at a computer for several hours a day.
  • Completing paperwork –Such as copying, stapling as needed.
  • Must be able to lift up to 50 pounds.
  • Sit/ride in vehicles, busses, subways, trains, plains – public transportation for lengthy periods of time.
  • Walk up/down stairs as needed.
  • Walk to enter/exit subway and other public transportation as needed.
  • Walk several blocks to get to required location.


As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.