Director of Case Planning

    • Job Tracking ID: 512690-588946
    • Job Location: Bronx, NY
    • Job Level: Executive
    • Level of Education: Masters Degree
    • Job Type: Full-Time/Regular
    • Date Updated: August 25, 2017
    • Years of Experience: 2 - 5 Years
    • Starting Date: October 1, 2017
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Job Description:

SUMMARY OF RESPONSIBILITIES:To supervise Case Planners working within all NYC locations. The Director of Case Planning will audit the quality of the case planning procedures to ensure consistent and high quality services for all youth.


  • Coordinate and oversee each youth’s assessment, individual service plan, and discharge.
  • Train, supervise, and lead team of Case Planners
  • Submit daily ACS required reports
  • Carry a small caseload (as assigned).
  • Responsible for case planning services for youth
  • Ensure all services provided to each youth are properly documented in each case file
  • Manage daily operations of Case Planners
  • Coordinate training and supervision of Case Planners
  • Respond to client emergencies within or outside work hours.
  • Coordinate initial intake requirements with Clinicians, Case Planners, and other staff as needed.
  • Participate in weekly staffing meetings
  • Attend required training.
  • Read required books.
  • Responsible for complying with rules and regulations governing access to Protected Health Information under HIPAA. Access to Protected Health Information is limited to the extent required to perform responsibilities effectively and efficiently. No access will be permitted unnecessarily. These essential job functions dictate the level of access, use, and disclosure of confidential information.
  • Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQ children.
  • Perform other duties as requested by your immediate supervisor or the Chief Executive Officer.

Experience and Skills:

  • Master’s degree in relevant behavioral/social sciences field required
  • 3 years progressive experience supervising staff and case management experience - strongly preferred
  • NYC ACS or private agency child welfare experience required
  • Strong skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook applications
  • Strong communication and organizational skills
  • Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQ children.
  • NYS Driver’s License preferred
  • Ability to travel to other agency locations as required


  • Regular hours entail 9:00am - 5:00pm, Monday - Friday. Must be flexible to meet program needs
  • Evenings and weekends may be required


As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.