Program Manager

    • Job Tracking ID: 512690-585072
    • Job Location: Bronx, NY
    • Job Level: Management
    • Level of Education: Masters Degree
    • Job Type: Full-Time/Regular
    • Date Updated: July 28, 2017
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

SUMMARY OF RESPONSIBILITIES:Under the supervision of the Program Director and in cooperation with all other agency personnel, executes the approved program to assist youths, host families and birth families in identifying and/or acquiring the skills and self-esteem needed to establish and achieve personal goals. Maintains professionalism in all areas, including confidentiality.


  • Oversees recruitment and training of and support services to TFFC parents
  • Conducts evaluations of TFFC parents
  • Coordinates contacts with county case worker, schools, probation departments, mental health agencies, and other relevant community entities
  • Oversees each placement, finalizes individual treatment plans for program youth upon discussion with program staff and host parents, monitors progress on each case, and amends treatment plans as needed
  • Oversees and provides supervision for individual and family therapy
  • Works collaboratively with home finder/recruiter
  • Leads weekly clinical team meetings and weekly TFFC parent support meetings
  • Supporting birth families, scheduling home visits, following up upon return from home visits
  • Provides/arranges for 24 hour on-call availability for participating parents and program youth
  • Supervises clinical program staff assigned to their branch.
  • Compiles program evaluation data
  • Ensures adherence to all applicable county, state, and other regulations
  • Participates in community liaison activities
  • Provides/oversees proper record keeping and documentation for all clinical and supervisory activities including, but not limited to Connections progress notes & FASPs and in-house daily summaries.
  • Attends weekly staff meetings
  • Attends required training
  • Reads required books
  • Responsible for complying with rules and regulations governing access to Protected Health Information under HIPAA. Access to Protected Health Information is limited to the extent required to perform responsibilities effectively and efficiently. No access will be permitted unnecessarily. The essential job functions as described, herein, dictate the level of access, use, and disclosure of confidential information.
  • Performs other related duties as requested by immediate supervisor or the Chief Executive Officer

Experience and Skills:

  • Master’s degree in social work or related field preferred.
  • Experience with a behavioral approach to treating troubled youth
  • Familiarity with/understanding of and enthusiasm for the TFFC model
  • Experience with intensive in-home service model
  • Experience assessing and treating families, children and adolescents
  • Experience managing the administrative components of treatment (case documentation, coordination with other community agencies, etc.)
  • Excellent communication skills—verbal and written
  • Demonstrated coordination and organizational skills
  • Supervisory experience
  • Must meet any required state certification or licensing criteria.
  • Valid NYS Driver’s License
  • Ability to travel to other agency locations as required.
  • Vehicle required: Must be safe and dependable.


As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.